We in TBPL believe in the endless and boundless relationship with our customers, beyond handing over the living space.
Once a customer becomes a TBPL family member, they come under the wings of the Customer Care Executive who takes care of the customer up to the handing over of the flats in Thrissur or villa. We provide regular updates of the project status to the customer on completion of every milestone. Further the customer care executive follows up with the customer for any customization required and gets approval. A statement of accounts is sent to every customer at the time of stage completion to help them understand how many installments are paid and how many are due.